Telephone: 0800 002 5131

Postage & Shipping

  1. We ask our customers to kindly allow up to 14 days for delivery in the U.K and up to 28 days in other countries.
  2. As we personalise our goods it does sometimes take a little while but most of the time they reach your home within a week.
  3. Please allow us the extra time.
  4. All of our orders and posted via Royal Mail, U.S Mail or Parcelforce.
  5. For bulkier orders, we may use DPD or Fedex.
  6. Oysters can only be shipped to the U.K due to shipping regulations.
  7. We provide postage tracking numbers on all website purchases.


Right To Cancel

1. You have the right to cancel within 14 days.

2.  After 14 days the cancellation period will expire.

3. You will need to notify Pearldora of your wish to cancel and reason why via email, phone or letter.

4. We will reimburse the cost of your item(s) minus postage costs and/or any damage to the item(s).

5. You will be reimbursed within 14 days of Pearldora receiving back your order.

6. We will make the reimbursement using the same means of payment as we received for the initial transaction.

7. You will have to bear the direct cost of returning goods.

Return Details:

Phone Number 01925661707

Email: lizward74@btinternet.com

Address

Pearldora, Regus, Cinnamon House, Cinnamon Park, Crab Lane, Warrington WA2 0XP